Academy lesson · Advanced
Define an AI product requirement
Specify user value, data boundaries, evaluation and human fallback before building an AI feature.
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Academy lesson · Beginner
Frame the problem before the requirement
The BA starts with the need, value, stakeholders and context—not a feature list.
Academy lesson · Intermediate
AS-IS and TO-BE process analysis
Map handoffs, decisions and failure paths before designing a better flow.
Academy lesson · Intermediate
Prioritise a product backlog
Make value, risk, effort and dependencies visible instead of treating every request as urgent.
Academy lesson · Intermediate
REST API fundamentals for BAs
Ask the questions that make an integration contract usable and testable.
Academy lesson · Intermediate
User stories and acceptance criteria
Write small, testable slices that express value and expose business rules.
Academy lesson · Intermediate
SQL as a business analysis tool
Turn a decision into a query, then challenge what the result really means.
Learning path · Intermediate
Agile & Product
Connect discovery, prioritisation and delivery to real customer and business outcomes.
Learning path · Beginner
Business Analysis Fundamentals
Build the habits behind clear problem framing, stakeholder understanding and usable requirements.
Learning path · Advanced
AI for BA & Product Owners
Frame AI opportunities with the same rigour as any other product decision.
Learning path · Intermediate
Data for Business Analysts
Use data to investigate problems, define KPIs and test whether change worked.
Learning path · Intermediate
Process Analysis
Understand how work happens now and design measurable improvements.
Learning path · Intermediate
Requirements Engineering
Turn ambiguous needs into testable, traceable decisions a delivery team can use.
Learning path · Intermediate
Technical BA
Work confidently across APIs, integrations, data contracts and failure paths.
Case study · Business analysis
Digital onboarding: from drop-off to a testable plan
A fictional banking case showing how a BA moves from a conversion symptom to requirements and measures.
Case study · Business analysis
Policy payment failure: finding the real constraint
A fictional insurance analysis demonstrating root-cause thinking across systems.
Practice project · Intermediate
E-commerce checkout optimisation
Diagnose abandonment across delivery, payment and confirmation.
Practice project · Beginner
Employee HR platform
Digitise leave requests without copying a broken approval process into software.
Practice project · Intermediate
Digital banking onboarding
Investigate why applicants leave before account creation, then define a safe, measurable improvement.
Practice project · Intermediate
Payment provider integration
Define the contract, reconciliation and failure paths for a new payment service.
Practice task · Intermediate
Find the process bottleneck
Map an AS-IS flow and choose a measurable improvement.
Practice task · Intermediate
Define an onboarding KPI
Make a product metric precise enough to guide a decision.
Practice task · Beginner
Find the missing requirements
Challenge a vague onboarding request before anyone writes a solution.
Practice task · Intermediate
Analyse a payment API requirement
Identify contract gaps and failure paths for a new provider.
Practice task · Intermediate
Improve a weak user story
Turn a broad request into a testable slice.
Practice task · Intermediate
Prioritise a constrained backlog
Make trade-offs explicit across customer value, risk and deadlines.
Quiz · Intermediate
API analysis check
Test contract completeness and integration failure thinking.
Quiz · Beginner
BA fundamentals check
Test problem framing, stakeholders and requirements.
Quiz · Intermediate
Data and KPI check
Test metric definitions before drawing product conclusions.
Template · user stories
Acceptance criteria
Turn a requirement into observable conditions of satisfaction.
Template · rest api fundamentals
API requirement checklist
Cover contract, security, errors and operations.
Template · ba foundations
Business requirements document
Keep problem, scope and measurable outcomes together.
Template · process mapping
AS-IS / TO-BE process analysis
Document a flow, its friction and the proposed change.
Template · ba foundations
Discovery questions
A guide for understanding the problem before discussing features.
Template · sql business questions
Data mapping
Trace fields between systems with business meaning.
Template · sql business questions
Product KPI definition
Make a measure decision-ready.
Template · ba foundations
RACI matrix
Make responsibility and sign-off explicit.
Template · ba foundations
Stakeholder analysis
Clarify influence, needs and decision rights.
Template · user stories
Requirements traceability matrix
Connect a need to delivery and validation.
Template · user stories
User story
A small, outcome-oriented backlog item with testable criteria.
Template · ba foundations
Workshop agenda
Give a discovery session a decision, not just a calendar slot.
Template · user stories
UAT test case
Validate an outcome in business language.
Resource · Beginner
The Business Analysis Standard
A foundation for need, value, stakeholders and change.
Resource · Advanced
BPMN 2.0 specification
The formal notation behind process models.
Resource · Advanced
NIST AI RMF Playbook
A practical lens on governance, mapping, measuring and managing AI risk.
Resource · Beginner
MDN: Overview of HTTP
Request/response concepts that underpin most web APIs.
Resource · Intermediate
OWASP API Security Top 10
Common API risk patterns to consider in requirements.
Resource · Beginner
PostgreSQL SQL tutorial
Practical SQL concepts with examples.
Resource · Beginner
The Scrum Guide
The concise definition of Scrum and its accountabilities, events and artifacts.
Career resource · FinTech / Business Analyst
eFinancialCareers — FinTech Netherlands
Financial-services and FinTech roles, including BA and product work.
Career resource · Career development
IIBA career resources
Professional development and certification information for BAs.
Career resource · Business Analyst / Product
LinkedIn Jobs — Netherlands
Broad professional roles across banking, technology and consulting.
Career resource · Product / Technology
We Work Remotely
Remote-first opportunities across technology and product.
Career resource · Startup / Product
Wellfound
Startup hiring across product and technology teams.
Career resource · Business Analyst / Product
EURES
European employment service with cross-border job search.
Career resource · Business Analyst
Indeed Netherlands
A useful broad search for BA and product roles in the Netherlands.
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