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PRACTICE LAB / INDIVIDUAL TASK
Find the missing requirements
Challenge a vague onboarding request before anyone writes a solution.
Beginner15 minFictional scenario
The brief
A stakeholder says: “Let customers upload their ID and finish registration faster.” What must you learn before writing stories?
What you know
The bank has no agreed completion KPI. The identity provider sometimes times out. Compliance requires a fresh consent record after 30 days.
Your deliverables
- Five discovery questions
- Three missing business rules
- Two non-functional requirements
Your working notes
Write a draft before opening the comparison. Notes stay in this browser.
Compare with a reference approach
Ask which customer segments and steps are affected; define completion and time window; clarify upload retry, expiry and consent rules; specify timeout handling, security, accessibility and telemetry. A faster screen is not enough if verification failure remains.