← BA Academy
LEARNING PATH / INTERMEDIATE
Process Analysis
Understand how work happens now and design measurable improvements.
What you will be able to do
- Map the current process
- Find handoff and rework points
- Propose a TO-BE flow with measurable impact
Published lessons
Full curriculum
The published lessons above are the available starting points. The wider curriculum is maintained here as the Academy grows.
- BPMN
- AS-IS / TO-BE
- Process mapping
- Process optimisation
- Customer journeys