From understanding the business problem to helping a team deliver the right solution.
Business analysis
Clarity before development.
I turn complex business needs into process maps, clear requirements and testable acceptance criteria, so teams can make informed decisions and deliver with fewer surprises.
ABN AMRO · approximately 20% less requirement-related rework
I bring business, design and engineering together around scope, dependencies and release readiness, drawing on project and product management experience at Monyo.az.
Complex backlog ownership · Data governance · Dependency management
Team & delivery
Compliance, data, integration and delivery teams
OutcomeThe scope covered 286 watchlists/providers. Related trust-bank integrations enabled 30-minute collateral/cash reporting and reduced manual work by 30% across four departments.
Platform improvement03
29%fewer unsuccessful policy payments
1Investigate2Specify the fix3Validate
Sollers Consulting / Business Analyst
Guidewire policy payments
Connecting database and log analysis to practical requirements for a more reliable insurance platform.
DomainInsurance
Project scopeGuidewire PolicyCenter and ClaimCenter lifecycle changes, including policy payments
What I did
Lead discovery and turn policy and claims needs into stories, process flows and testable criteria.
Investigate database behaviour and AWS logs to isolate payment-blocking logic.
Coordinate SMEs, engineers and testers through remediation, UAT and release readiness.
Designed the List Management Service for sanctions screening: onboarding, approvals, versioning and downstream distribution across 286 watchlists/providers.
Defined data flows, API contracts, integration specifications and BRD/FRD/PRD documentation; maintained requirements traceability across 22 epics.
Supported secure REST API integration for four trust banks and designed trigger-based KYC lifecycle automation with KYC360.
↗ 30-minute reporting refreshes and 30% less manual work across four departments.
Apr 2024 — Apr 2025
Kraków, Poland
Sollers Consulting
Business Analyst · Platform Delivery
Guidewire PolicyCenter & ClaimCenter · UK clients
Led requirements for policy and claims lifecycle changes, with user stories, acceptance criteria, process flows and traceability through release.
Investigated database behaviour and AWS logs, identified payment-blocking logic issues, and defined fixes with engineering.
Coordinated milestones, dependencies, UAT scenarios and release documentation in an Agile delivery environment.
Owned product priorities and backlog for digital onboarding, identification, authentication and security capabilities.
Used SQL and journey analytics to track completion, activation, transaction success and drop-off, informing roadmap decisions.
Coordinated Engineering, Architecture, UX, Security and external providers; delivered a GenAI customer chatbot with a 10-person Agile/Scrum team.
↗ 24% fewer failed onboarding and phone-number change attempts.
Jul 2018 — Sep 2021
Baku, Azerbaijan
Monyo.az
Project Manager → Product Manager
Restaurant SaaS, e-commerce & business systems
Led discovery, roadmap planning and delivery for web and mobile products, translating business workflows into product capabilities.
Managed restaurant management, CRM, ERP, HR and employee portal initiatives.
Coordinated design and engineering from discovery to rollout, managing scope, priorities, dependencies and stakeholder expectations.
↗ End-to-end ownership from operational needs to product rollout.
03 / HOW I WORK
The right detail. The bigger picture.
Comfortable with business conversations, technical detail and the work between them.
01
Business analysis
Understand the problem. Make the requirements usable.
Discovery & stakeholder workshops
Functional / non-functional requirements
BRD, FRD, PRD & acceptance criteria
BPMN / UML & process modelling
API contracts & requirements traceability
02
Product ownership
Connect customer needs to the next product decision.
Product discovery & roadmap planning
Backlog prioritisation & refinement
Customer journeys & KPI definition
SQL & product analytics
Stakeholder alignment & solution evaluation
03
Project delivery
Keep scope, people and dependencies moving together.
Cross-functional delivery coordination
Risk, issue & dependency management
Agile / Scrum, Kanban & SAFe
UAT, release & business readiness
Change management & rollout planning
TOOLS I WORK WITH
Jira · Confluence · Azure DevOps · Oracle SQL · Power BI · Qlik Sense · Postman · Camunda · Figma · draw.io · Databricks · AWS
04 / A LITTLE MORE CONTEXT
Analytical by training. Collaborative in practice.
My background in applied mathematics and data science shapes how I approach product and business problems: ask clear questions, understand the evidence, and make the next decision easier.
I’ve worked across banking, fintech, insurance and SaaS, bringing business stakeholders, designers and engineers together from discovery through release.
DATA & AI, IN CONTEXT
An MSc in Data Science and AI, alongside hands-on delivery of a GenAI customer chatbot and data integration initiatives, adds a technical perspective to my product and analysis work.
Education
2024 — 2026 · POLAND
MSc, Data Science & AI
WSB University
Applied Machine Learning
2013 — 2017 · AZERBAIJAN
BSc, Applied Mathematics
Baku State University
Probability & Statistics
Languages
English
Full working proficiency
Turkish
Full working proficiency
Azerbaijani
Native
Russian
Limited working proficiency
THE 30-SECOND OVERVIEW
The essentials.
Experience
Eight years across digital banking, fintech, insurance and SaaS. Currently Business Analyst at ABN AMRO; previously Capgemini, Sollers Consulting, ABB and Monyo.az.
What I bring
Business analysis, product ownership and project delivery, supported by SQL, API integration knowledge and an MSc in Data Science and AI.
Location & contact
Amsterdam, Netherlands. Work authorised; no sponsorship required.